At the Luxador.ee online store, you can get an instant and permanent -40% discount when you place your order as a subscription order.

The minimum amount for a subscription order is €50 at regular prices, and the -40% discount applies already from the first order.

When placing a subscription order:

• you choose the products that suit you
• you set the order recurrence interval
• you enter your payment details only the first time

After that, the order and payment are renewed automatically based on the selected interval. With a subscription order, you always get free delivery to a parcel locker.

If you decide to cancel your subscription order, your -40% discount will remain valid for another 90 days.

You can choose a subscription order at checkout: at the top of the page, select “recurring order” as the order type and set the order interval that suits you.

You can change the next delivery date of your subscription order in the self-service section of your user account.

To do this, go to the “My Subscriptions” section, select the active subscription order you need, and change the date in the “Next Delivery” field by choosing a new date that suits you.

Important: the date of the next order can be changed starting from the 7th day after the previous order has been fulfilled. The next shipment of a subscription order can be postponed for up to 3 months.

You can cancel your subscription order yourself in your user account.

To do this, go to the “My Subscriptions” section, open the subscription order you want, and click the “Cancel Subscription” button.

A subscription order can be cancelled starting from the 7th day after it was placed.

The TERVIS17 discount code is intended for new customers.

If you create an account in the Luxador.ee online store and use the code TERVIS17, you will get a -17% discount on your first order, regardless of the purchase amount.

After your first purchase, a 30% personal discount will be activated on your account, valid for 90 days.

Each subsequent purchase from €29:

• increases your personal discount up to -40%
• extends the validity of the discount for another 90 days.

The TERVIS17 discount code is valid only for new customers who have created an account and logged in to the Luxador.ee online store.

If the code is not applied, please check the following:

• whether you are logged in to your account
• whether you have created a Luxador.ee user account
• whether you are using the code on your first order

If all conditions are met, the -17% discount will be applied automatically in the cart.

If you are already a Luxador.ee customer, then a personal permanent discount applies to your account, which may be as much as -40%.

If the code still does not work, please let us know – we will be happy to help.

The Luxador online store offers promotion-based discounts and discount codes.

In addition, loyal customers can join the Terviseklubi+ loyalty programme, which allows them to increase their personal discount up to -40%.

You get the biggest and most permanent discount when you place your order as a subscription order. In this case, the -40% discount applies immediately from the first order and remains valid for all orders as long as the subscription order is active.

If the order has already been paid for, it can no longer be changed. After payment is confirmed, the order is automatically sent to our warehouse for picking and packing.

If you notice an error in the order (for example, the address, parcel locker, or contact details), please contact our customer service as quickly as possible by phone at +372 58 363 123.

If necessary, we can cancel the order so that you can place a new order with the correct details.

Orders are usually processed within 1 business day. After that, the parcel is handed over to SmartPOST, and we will send you a tracking link by email.

Delivery within Estonia after the parcel has been handed over to SmartPOST usually takes 1–3 business days.

We ship ordered goods via SmartPOST to ensure product quality and protect health products from excessive heat in summer and cold in winter.

We offer two delivery methods:

SmartPOST parcel locker – €3
Free from an order value of €29

SmartPOST courier – €6
Free from an order value of €50

If you did not collect your parcel and SmartPOST returned it, the refund is not processed automatically.

If you wish to cancel the order and receive a refund, please write to our customer service. We will verify that the parcel has been returned to the warehouse and agree on the terms of withdrawal and refund.

Please note that it is the customer’s responsibility to collect the parcel from the parcel locker, and return costs may apply if the parcel is not collected.

Once we have checked the returned products and packaging in the warehouse, we will process the refund as soon as possible.

The money will be refunded to the same payment method that you used to pay for the order.

The refund is made in accordance with European Union consumer protection requirements and may take up to 14 days from the receipt of the withdrawal notice, although in most cases the refund is processed faster.

In the Luxador.ee online store, you can pay for your order using the following methods:

• Apple Pay
• Google Pay
• bank link (Estonian banks)
• payment card (Visa and Mastercard)

All payments are processed in a secure payment environment during checkout.